Customer Testimonials
At BioReference®, we work with healthcare providers to change the standard of patient care to be more convenient, affordable and personal, aiming for more efficiency within the healthcare system, not more tests for each patient. Below is a sampling of how we’re serving healthcare providers and their patients with more than laboratory results—with actionable, empowering knowledge.
Neal and Tina
We like that BioReference has a wide variety of testing. We also like the fast turn-around-time on results. Customer service team and our dedicated account executive are always helpful.
Marc
We have been working with BioReference for over 5 years, and it has been a terrific experience. Our account manager is incredibly responsive, and has gone above and beyond to help our staff with any questions or patient concerns. BioReference has provided our practice with an incredible bi-directional interface that has streamlined the lab work process. The phlebotomists are professional and knowledgeable. Patients choose to come to our practice to have their blood drawn for other physicians, due to the skill and ease of the BioReference labs. BioReference is our only lab of choice.
Julia
BioReference is our trusted laboratory partner not only because of their ability to provide next-day results, but also because of the high level of customer service they provide. When we call the customer service team at the lab, we always get someone right away, and our dedicated account executive is a great problem solver and responds quickly to all of our questions.
Geraldine
Our account executive is the most reliable, dependable, courteous, professional, efficient and most importantly competent individual I have ever worked with at a laboratory.
Samuel
I use BioReference because I like their reports. My account executive is very reliable when I call her – she is always available anytime, day or night.
Nnaemeka
My office always gets results in a timely manner. The results are easy to read for my patients, my staff, and myself. Everyone at the laboratory is very helpful.
