Customer Testimonials

At BioReference®, we work with healthcare providers to change the standard of patient care to be more convenient, affordable and personal, aiming for more efficiency within the healthcare system, not more tests for each patient. Below is a sampling of how we’re serving healthcare providers and their patients with more than laboratory results—with actionable, empowering knowledge.

Michaela

BioReference is a convenient and friendly lab, located close to our practice. Our account executive is professional easy to reach, and provides onsite counseling. Lab results are sent in a timely manner. We are very happy with the service we receive.

Michaela Mason, Office Manager

Karen

Our office has been using BioReference for nine years. We like that the result turn-around-time is quick and reliable. The lab report format is easy and effective, and includes past lab results for comparison. Client service representatives at the lab are excellent at helping out whenever we have to fix an issue. We are also very fortunate to have a friendly and professional in-office phlebotomist from BioReference.ns (client service) and we have a dedicated account executive.

Karen Sun, MD
Alliance Medical Associates - Bridgewater, NJ

Elias

We have been using BioReference for about a year. We like that we can get a majority of our labs back within 24-hours, as well as reports highlight abnormal results. Our local account executive is always available for any questions that we may have, and you can’t beat their self-pay price for patients.

Elias Saikali, MD
North Florida Medical Association - Jacksonville, FL

Jennifer

It starts with the management staff at the laboratory. They are friendly and provide a great service. If there are any issues, they are addressed immediately and the follow up is fabulous. As a corporation, we do order a lot of labs and it is great to have a provider that ensures that the follow-up is timely and accurate.

Jennifer D Rini, RN
Opis Senior Services Group - Tampa, FL

Kenneth and Angelo

We choose BioReference because of our phenomenal account executive, as well as the prompt and courteous customer service center. We also like that the laboratory also offers a discount for uninsured patients.

Kenneth Nyer, MD and Angelo Michilli, MD
Primacare Medical, A Division of ProHealth Care Associates - Bronx, NY

Julia

BioReference is our trusted laboratory partner not only because of their ability to provide next-day results, but also because of the high level of customer service they provide. When we call the customer service team at the lab, we always get someone right away, and our dedicated account executive is a great problem solver and responds quickly to all of our questions.

Julia Kaplun, MD