Customer Testimonials

At BioReference®, we work with healthcare providers to change the standard of patient care to be more convenient, affordable and personal, aiming for more efficiency within the healthcare system, not more tests for each patient. Below is a sampling of how we’re serving healthcare providers and their patients with more than laboratory results—with actionable, empowering knowledge.

Jaroslaw

My experience with BioReference and specifically with the account executive for my office was and is to this day a professional pleasure – excellent communication, reliable service, quick results turn around (regular and stats). We will continue to utilize your service on behalf of all my patients.

Jaroslaw S. Pondo, MD
Rutherford, NJ

Neal and Tina

We like that BioReference has a wide variety of testing. We also like the fast turn-around-time on results. Customer service team and our dedicated account executive are always helpful.

Neal Carl, MD and Tina Harding, Office Manager

Bertie

We have the best, most responsive and helpful account executive in the business by far – and I have seen them all!

Bertie Bregman, MD

Teri

I originally chose BioReference Lab because of our account executive. I knew that she would not represent a lab unless it provided the highest level of quality and service, and that she would provide exceptional customer service to our practice and patients. The lab reports come back quickly and in an easy-to-read format. Our Providers and patients appreciate the vast array of testing available from BioReference. We rarely experience any billing problems but when we do, our account executive quickly resolves the problem, which keeps our patients happy. We have used all of the other larger labs in our area and none of them came even close to the quality of service provided by BioReference. I can’t think of even one negative thing to say about this lab! Exceptional in every way!

Teri Flagg, Practice Manager
Bradenton Internal Medicine PA - Bradenton, FL

Marie

I have used BioReference for many years in private offices, and here at the Tappan Zee Manor. I have never had any problems, and if any minor issues arise they are handled in a timely manner.

Marie Munoz, Nurse Director

Karen

Our office has been using BioReference for nine years. We like that the result turn-around-time is quick and reliable. The lab report format is easy and effective, and includes past lab results for comparison. Client service representatives at the lab are excellent at helping out whenever we have to fix an issue. We are also very fortunate to have a friendly and professional in-office phlebotomist from BioReference.ns (client service) and we have a dedicated account executive.

Karen Sun, MD
Alliance Medical Associates - Bridgewater, NJ