Customer Testimonials
At BioReference®, we work with healthcare providers to change the standard of patient care to be more convenient, affordable and personal, aiming for more efficiency within the healthcare system, not more tests for each patient. Below is a sampling of how we’re serving healthcare providers and their patients with more than laboratory results—with actionable, empowering knowledge.
Carlos
We are very happy with the level of customer service we receive from BioReference. We have been a client for over 20 years, and are extremely satisfied with the laboratory services and solutions they provide.
Marie
I have used BioReference for many years in private offices, and here at the Tappan Zee Manor. I have never had any problems, and if any minor issues arise they are handled in a timely manner.
Michelle
Ramapo Valley OBGYN is extremely pleased with using BioReference as our lab. My account executive is always available and extremely helpful. Ordering supplies is an easy task. Lab results are easy to read and come back promptly in a timely manner. I rarely see any errors and BioReference goes out of their way to please our patients. Our practice is comfortable using a lab that is up to date with Women’s Health testing and services.
Crystal and Jonathan
BioReference always puts patients first. The customer service team will call a patient personally and work with them. BioReference always takes care of all or our needs and make everything very efficient. They are our #1 lab.
Marc
We have been working with BioReference for over 5 years, and it has been a terrific experience. Our account manager is incredibly responsive, and has gone above and beyond to help our staff with any questions or patient concerns. BioReference has provided our practice with an incredible bi-directional interface that has streamlined the lab work process. The phlebotomists are professional and knowledgeable. Patients choose to come to our practice to have their blood drawn for other physicians, due to the skill and ease of the BioReference labs. BioReference is our only lab of choice.
Alicia
We have been using BioReference for 3 years now and they continue to provide lab services in a timely manner that helps our facility in preventing re-hospitalizations. What is so unique about BioReference is our dedicated account executive. She exemplifies a true picture of a sales representative, and always goes above and beyond her duty. When we had a flu outbreak, she ensured timely results of labs, and as we tested every one of our residents, she personally delivered culturettes herself. Because of all her help, we were able to clear our facility right away.
