Customer Testimonials

At BioReference®, we work with healthcare providers to change the standard of patient care to be more convenient, affordable and personal, aiming for more efficiency within the healthcare system, not more tests for each patient. Below is a sampling of how we’re serving healthcare providers and their patients with more than laboratory results—with actionable, empowering knowledge.

Michaela

BioReference is a convenient and friendly lab, located close to our practice. Our account executive is professional easy to reach, and provides onsite counseling. Lab results are sent in a timely manner. We are very happy with the service we receive.

Michaela Mason, Office Manager

Geraldine

Our account executive is the most reliable, dependable, courteous, professional, efficient and most importantly competent individual I have ever worked with at a laboratory.

Geraldine Maraj-Subnarian, Administrator

Wesley

Our dedicated account executive and BioReference have been instrumental in providing the top quality care and services that our patients have some to expect. Our account executive in particular has been attentive and accommodating to all of our needs.

Wesley Thek, MD

Crystal and Jonathan

BioReference always puts patients first. The customer service team will call a patient personally and work with them. BioReference always takes care of all or our needs and make everything very efficient. They are our #1 lab.

Crystal Bond, Office Manager and Jonathan Yousef, MD

Teri

I originally chose BioReference Lab because of our account executive. I knew that she would not represent a lab unless it provided the highest level of quality and service, and that she would provide exceptional customer service to our practice and patients. The lab reports come back quickly and in an easy-to-read format. Our Providers and patients appreciate the vast array of testing available from BioReference. We rarely experience any billing problems but when we do, our account executive quickly resolves the problem, which keeps our patients happy. We have used all of the other larger labs in our area and none of them came even close to the quality of service provided by BioReference. I can’t think of even one negative thing to say about this lab! Exceptional in every way!

Teri Flagg, Practice Manager
Bradenton Internal Medicine PA - Bradenton, FL

Mohammed

We choose BioReference as our laboratory partner for many reasons, starting with our dedicated account executive, who is always very quick to respond. The wait time when calling customer service is always good, and they offer a very convenient option for patients who are self-paying.

Mohammed Yousufuddin, MD
Foster Family Medical - Bronx, NY