Customer Testimonials
At BioReference®, we work with healthcare providers to change the standard of patient care to be more convenient, affordable and personal, aiming for more efficiency within the healthcare system, not more tests for each patient. Below is a sampling of how we’re serving healthcare providers and their patients with more than laboratory results—with actionable, empowering knowledge.
Marie
I have used BioReference for many years in private offices, and here at the Tappan Zee Manor. I have never had any problems, and if any minor issues arise they are handled in a timely manner.
Rakesh
The customer service I receive from BioReference through my dedicated account executive up to the corporate level is superior to any other lab that I have worked with in the past. I know everybody is willing to help when I have any questions.
Jennifer
It starts with the management staff at the laboratory. They are friendly and provide a great service. If there are any issues, they are addressed immediately and the follow up is fabulous. As a corporation, we do order a lot of labs and it is great to have a provider that ensures that the follow-up is timely and accurate.
Michelle
Ramapo Valley OBGYN is extremely pleased with using BioReference as our lab. My account executive is always available and extremely helpful. Ordering supplies is an easy task. Lab results are easy to read and come back promptly in a timely manner. I rarely see any errors and BioReference goes out of their way to please our patients. Our practice is comfortable using a lab that is up to date with Women’s Health testing and services.
Samuel
I use BioReference because I like their reports. My account executive is very reliable when I call her – she is always available anytime, day or night.
Crystal and Jonathan
BioReference always puts patients first. The customer service team will call a patient personally and work with them. BioReference always takes care of all or our needs and make everything very efficient. They are our #1 lab.
