Customer Testimonials

At BioReference®, we work with healthcare providers to change the standard of patient care to be more convenient, affordable and personal, aiming for more efficiency within the healthcare system, not more tests for each patient. Below is a sampling of how we’re serving healthcare providers and their patients with more than laboratory results—with actionable, empowering knowledge.

Emilio

I chose BioReference because of my account executive. He is as dependable as he is professional. Since signing on as a client with BioReference, the company has proven to be a highly skilled laboratory where service is placed at the top. My expectations have been exceeded and I am extremely satisfied – best lab experience in 25 years.

Emilio Biagiotti, MD
Family Medical - Bronx, NY

Elias

We have been using BioReference for about a year. We like that we can get a majority of our labs back within 24-hours, as well as reports highlight abnormal results. Our local account executive is always available for any questions that we may have, and you can’t beat their self-pay price for patients.

Elias Saikali, MD
North Florida Medical Association - Jacksonville, FL

Geraldine

Our account executive is the most reliable, dependable, courteous, professional, efficient and most importantly competent individual I have ever worked with at a laboratory.

Geraldine Maraj-Subnarian, Administrator

Kenneth and Angelo

We choose BioReference because of our phenomenal account executive, as well as the prompt and courteous customer service center. We also like that the laboratory also offers a discount for uninsured patients.

Kenneth Nyer, MD and Angelo Michilli, MD
Primacare Medical, A Division of ProHealth Care Associates - Bronx, NY

Rakesh

The customer service I receive from BioReference through my dedicated account executive up to the corporate level is superior to any other lab that I have worked with in the past. I know everybody is willing to help when I have any questions.

Rakesh Malik, MD

Karen

Our office has been using BioReference for nine years. We like that the result turn-around-time is quick and reliable. The lab report format is easy and effective, and includes past lab results for comparison. Client service representatives at the lab are excellent at helping out whenever we have to fix an issue. We are also very fortunate to have a friendly and professional in-office phlebotomist from BioReference.ns (client service) and we have a dedicated account executive.

Karen Sun, MD
Alliance Medical Associates - Bridgewater, NJ