At BioReference, we work with providers to change the standard of patient care to be more convenient, affordable and personal, aiming for more efficiency within the healthcare system, not more tests for each patient. Below is a sampling of how we’re serving physicians and their patients with more than lab results—with actionable, empowering knowledge.
Circle of Life Family Medicine has chosen BioReference because our account executive is reliable and has great communication. There are very few mistakes – and if there are they are fixed promptly and efficiently. The range of testing the laboratory offers is great, and the reports are easy to read with highlighted abnormal and previous results.
Our account executive is the most reliable, dependable, courteous, professional, efficient and most importantly competent individual I have ever worked with at a laboratory.
Our sales account executive is one on the main reasons we chose BioReference as our laboratory partner. She is always here for us and is knowledgeable in the field. BioReference as a lab is great, and we receive results in a quick and timely manner.
Our office has been using BioReference for nine years. We like that the result turn-around-time is quick and reliable. The lab report format is easy and effective, and includes past lab results for comparison. Client service representatives at the lab are excellent at helping out whenever we have to fix an issue. We are also very fortunate to have a friendly and professional in-office phlebotomist from BioReference.ns (client service) and we have a dedicated account executive.
We choose BioReference as our laboratory partner for many reasons, starting with our dedicated account executive, who is always very quick to respond. The wait time when calling customer service is always good, and they offer a very convenient option for patients who are self-paying.
We are very happy with the level of customer service we receive from BioReference. We have been a client for over 20 years, and are extremely satisfied with the laboratory services and solutions they provide.