At BioReference, we work with providers to change the standard of patient care to be more convenient, affordable and personal, aiming for more efficiency within the healthcare system, not more tests for each patient. Below is a sampling of how we’re serving physicians and their patients with more than lab results—with actionable, empowering knowledge.
I originally chose BioReference Lab because of our account executive. I knew that she would not represent a lab unless it provided the highest level of quality and service, and that she would provide exceptional customer service to our practice and patients. The lab reports come back quickly and in an easy-to-read format. Our Providers and patients appreciate the vast array of testing available from BioReference. We rarely experience any billing problems but when we do, our account executive quickly resolves the problem, which keeps our patients happy. We have used all of the other larger labs in our area and none of them came even close to the quality of service provided by BioReference. I can’t think of even one negative thing to say about this lab! Exceptional in every way!
We have the best, most responsive and helpful account executive in the business by far – and I have seen them all!
I chose BioReference because of my account executive. He is as dependable as he is professional. Since signing on as a client with BioReference, the company has proven to be a highly skilled laboratory where service is placed at the top. My expectations have been exceeded and I am extremely satisfied – best lab experience in 25 years.
I have used BioReference for many years in private offices, and here at the Tappan Zee Manor. I have never had any problems, and if any minor issues arise they are handled in a timely manner.
Our dedicated account executive and BioReference have been instrumental in providing the top quality care and services that our patients have some to expect. Our account executive in particular has been attentive and accommodating to all of our needs.
My office always gets results in a timely manner. The results are easy to read for my patients, my staff, and myself. Everyone at the laboratory is very helpful.