Get Started Using the BioReference Patient Portal
The laboratory is now at your fingertips with the HIPAA-compliant, secure BioReference patient portal. Access your most recent laboratory reports, review previous results, pay your bill, and update your insurance information – all online. Simply click one of the links below to get started.
PLEASE NOTE: We are experiencing an unprecedented increase in COVID-19 test volume as a result of the Omicron Variant, the cold weather, and our staff absences from COVID-19 infections. At this time, we are experiencing longer than normal turn-around times for test results, and our customer service center is receiving a surge in call volumes, has longer than average wait times, and delayed responses on messaging platforms. We are doing our best to return our service to the levels you have come to expect from our laboratory and apologize for any delays you are experiencing.
View Laboratory Records with Apple Health or CommonHealth
View your BioReference test results in the Apple Health app on iPhone* or CommonHealth app on Android devices. It’s easy to view your laboratory test results in the same place as your other important health information. Learn how to get started today.
*Available to patients with an iPhone using iOS 11.3 or later
Looking to Obtain Results for Family and Children?
Please note that family members cannot share a portal account. Adults 18 years or older should create their own HIPAA-compliant, secure patient portal accounts using separate email addresses.
If you are a parent or legal guardian looking for COVID-19 test results of minors under the age of 18, you can request access to their COVID-19 test results through your patient portal account. For all other minors test results, please email us at email@example.com with their name, date of birth and the date their specimen was collected. Minor children cannot register for the self-service portal.
Experiencing Patient Portal Errors?
If you are experiencing patient portal issues related to identity verification or login, please call us at 1-888-279-0967 M-F 8AM-8PM ET and Sa-Su 9AM-5PM ET or send an email to firstname.lastname@example.org with your name and phone number, and we will get back to you as soon as possible. As always, we appreciate your business and thank you for your patience.
Want to Pay Your Bill By Check?
If you would like to pay by check, please make note of your invoice number on the memo line and send payment to:
BioReference Laboratories Patient Pay
PO BOX 21134
New York, NY 10087-1134
For billing and insurance questions, please call Billing Customer Service at 1-833-4MYLABS (833-469-5227), available M-F 8AM-7PM ET.
For all other questions, please call our Patient Support Group at 888-279-0967, available M-F 8AM-8PM ET and Sa/Su 9AM-5PM ET, or click the link below to contact us today. CONTACT