BioReference has a network of patient service centers that serves our unique brand entities, including GenPath, Laboratorio Buena Salud and GeneDx. Each patient service center is designed from top to bottom with patient comfort in mind, and courteous and professional phlebotomists are dedicated to delivering a positive experience to each patient.

To prepare for your visit, please keep the following frequently asked questions in mind:

Are appointments necessary?

No, appointments are not necessary and service is available under a first come, first served basis.

What testing services do you offer?

Please find a laboratory location near you to view testing services at the location you would like to visit.

Is fasting required?

With certain blood tests (mainly for blood glucose and lipids), you may be required to fast for up to eight hours before your blood draw. It is best to confirm with your physician if fasting is required for the tests that have been ordered.

Can I continue to take medications before a test?

Depending on the type of blood test you are having and what medication you take, your doctor may recommend fasting. It is best to confirm with your physician if fasting is required for the tests that have been ordered. You should never stop taking prescribed medication unless advised to do so by your healthcare team.

Can I order my own tests?

A patient cannot order their own tests, and a doctor’s requisition or lab script is required for all testing.

What are the hours of operation?

Each patient service center has varying hours. Please find a laboratory location near you to view operating hours of the location you would like to visit.

Are your locations handicapped accessible?

Please find a laboratory location near you to view accessibility at the location you would like to visit.

Is my insurance accepted?

BioReference Laboratories has contracts with all national carriers and hundreds of regional carriers to simplify billing and minimize out-of-network billing issues. Please click here for insurance coverage information.

What if I do not have insurance?

BioReference offers programs for eligible patients who need financial assistance as well as those who do not have or elect not to use their insurance.

How can I obtain my test results?

Your test results will be sent to your ordering physician. Please contact your provider’s office to receive your test results. The Health Insurance Portability and Accountability Act gives patients the right to request a copy of test results. To obtain these results, you may write or call our Customer Service team at 1-800-229-5227, press 1.

How can I give you feedback on my experience?

We’d love to hear your feedback. Please use this form, or email us at howamidoing@bioreference.com

If you have any additional questions about your upcoming visit, please contact our customer service team.