Customer Testimonials

At BioReference®, we work with healthcare providers to change the standard of patient care to be more convenient, affordable and personal, aiming for more efficiency within the healthcare system, not more tests for each patient. Below is a sampling of how we’re serving healthcare providers and their patients with more than laboratory results—with actionable, empowering knowledge.

Kenneth and Angelo

We choose BioReference because of our phenomenal account executive, as well as the prompt and courteous customer service center. We also like that the laboratory also offers a discount for uninsured patients.

Kenneth Nyer, MD and Angelo Michilli, MD
Primacare Medical, A Division of ProHealth Care Associates - Bronx, NY

Karen

Our office has been using BioReference for nine years. We like that the result turn-around-time is quick and reliable. The lab report format is easy and effective, and includes past lab results for comparison. Client service representatives at the lab are excellent at helping out whenever we have to fix an issue. We are also very fortunate to have a friendly and professional in-office phlebotomist from BioReference.ns (client service) and we have a dedicated account executive.

Karen Sun, MD
Alliance Medical Associates - Bridgewater, NJ

Teri

I originally chose BioReference Lab because of our account executive. I knew that she would not represent a lab unless it provided the highest level of quality and service, and that she would provide exceptional customer service to our practice and patients. The lab reports come back quickly and in an easy-to-read format. Our Providers and patients appreciate the vast array of testing available from BioReference. We rarely experience any billing problems but when we do, our account executive quickly resolves the problem, which keeps our patients happy. We have used all of the other larger labs in our area and none of them came even close to the quality of service provided by BioReference. I can’t think of even one negative thing to say about this lab! Exceptional in every way!

Teri Flagg, Practice Manager
Bradenton Internal Medicine PA - Bradenton, FL

Carlos

We are very happy with the level of customer service we receive from BioReference. We have been a client for over 20 years, and are extremely satisfied with the laboratory services and solutions they provide.

Carlos F. Driggs, MD

Amanda

I have chosen BioReference as my trusted laboratory because they are prompt and reliable. My account executive has made the process easy, as she is always available when I am in need of her service.

Amanda Ramos, Phlebotomist

Emilio

I chose BioReference because of my account executive. He is as dependable as he is professional. Since signing on as a client with BioReference, the company has proven to be a highly skilled laboratory where service is placed at the top. My expectations have been exceeded and I am extremely satisfied – best lab experience in 25 years.

Emilio Biagiotti, MD
Family Medical - Bronx, NY