Customer Testimonials

At BioReference®, we work with healthcare providers to change the standard of patient care to be more convenient, affordable and personal, aiming for more efficiency within the healthcare system, not more tests for each patient. Below is a sampling of how we’re serving healthcare providers and their patients with more than laboratory results—with actionable, empowering knowledge.

Julia

BioReference is our trusted laboratory partner not only because of their ability to provide next-day results, but also because of the high level of customer service they provide. When we call the customer service team at the lab, we always get someone right away, and our dedicated account executive is a great problem solver and responds quickly to all of our questions.

Julia Kaplun, MD

Amanda

I have chosen BioReference as my trusted laboratory because they are prompt and reliable. My account executive has made the process easy, as she is always available when I am in need of her service.

Amanda Ramos, Phlebotomist

Rakesh

The customer service I receive from BioReference through my dedicated account executive up to the corporate level is superior to any other lab that I have worked with in the past. I know everybody is willing to help when I have any questions.

Rakesh Malik, MD

Crystal and Jonathan

BioReference always puts patients first. The customer service team will call a patient personally and work with them. BioReference always takes care of all or our needs and make everything very efficient. They are our #1 lab.

Crystal Bond, Office Manager and Jonathan Yousef, MD

Liliana

I chose BioReference as my preferred lab partner due to my initial encounter with my account executive when I was looking for a lab that would meet the needs of the Spring Valley population. She has been an asset to the success of my practice, and is always ready to find a way to help me and my patients. I will never go to a different lab.

Liliana Lopez, DNP/FNP

Mohammed

We choose BioReference as our laboratory partner for many reasons, starting with our dedicated account executive, who is always very quick to respond. The wait time when calling customer service is always good, and they offer a very convenient option for patients who are self-paying.

Mohammed Yousufuddin, MD
Foster Family Medical - Bronx, NY