Customer Testimonials
At BioReference®, we work with healthcare providers to change the standard of patient care to be more convenient, affordable and personal, aiming for more efficiency within the healthcare system, not more tests for each patient. Below is a sampling of how we’re serving healthcare providers and their patients with more than laboratory results—with actionable, empowering knowledge.
Crystal and Jonathan
BioReference always puts patients first. The customer service team will call a patient personally and work with them. BioReference always takes care of all or our needs and make everything very efficient. They are our #1 lab.
Mohammed
We choose BioReference as our laboratory partner for many reasons, starting with our dedicated account executive, who is always very quick to respond. The wait time when calling customer service is always good, and they offer a very convenient option for patients who are self-paying.
Karen
Our office has been using BioReference for nine years. We like that the result turn-around-time is quick and reliable. The lab report format is easy and effective, and includes past lab results for comparison. Client service representatives at the lab are excellent at helping out whenever we have to fix an issue. We are also very fortunate to have a friendly and professional in-office phlebotomist from BioReference.ns (client service) and we have a dedicated account executive.
Geraldine
Our account executive is the most reliable, dependable, courteous, professional, efficient and most importantly competent individual I have ever worked with at a laboratory.
Bertie
We have the best, most responsive and helpful account executive in the business by far – and I have seen them all!
Elias
We have been using BioReference for about a year. We like that we can get a majority of our labs back within 24-hours, as well as reports highlight abnormal results. Our local account executive is always available for any questions that we may have, and you can’t beat their self-pay price for patients.
