Customer Testimonials

At BioReference®, we work with healthcare providers to change the standard of patient care to be more convenient, affordable and personal, aiming for more efficiency within the healthcare system, not more tests for each patient. Below is a sampling of how we’re serving healthcare providers and their patients with more than laboratory results—with actionable, empowering knowledge.

Rakesh

The customer service I receive from BioReference through my dedicated account executive up to the corporate level is superior to any other lab that I have worked with in the past. I know everybody is willing to help when I have any questions.

Rakesh Malik, MD

Alicia

We have been using BioReference for 3 years now and they continue to provide lab services in a timely manner that helps our facility in preventing re-hospitalizations. What is so unique about BioReference is our dedicated account executive. She exemplifies a true picture of a sales representative, and always goes above and beyond her duty. When we had a flu outbreak, she ensured timely results of labs, and as we tested every one of our residents, she personally delivered culturettes herself. Because of all her help, we were able to clear our facility right away.

Alicia Fereno, RN

Liliana

I chose BioReference as my preferred lab partner due to my initial encounter with my account executive when I was looking for a lab that would meet the needs of the Spring Valley population. She has been an asset to the success of my practice, and is always ready to find a way to help me and my patients. I will never go to a different lab.

Liliana Lopez, DNP/FNP

Vishal

BioReference provides excellent customer service, quick turnaround times, and great patient satisfaction. All of my patients have come back happy with the quality of service they receive at BioReference.

Vishal C Patel, MD

Carlos

We are very happy with the level of customer service we receive from BioReference. We have been a client for over 20 years, and are extremely satisfied with the laboratory services and solutions they provide.

Carlos F. Driggs, MD

Bertie

We have the best, most responsive and helpful account executive in the business by far – and I have seen them all!

Bertie Bregman, MD