Customer Testimonials
At BioReference®, we work with healthcare providers to change the standard of patient care to be more convenient, affordable and personal, aiming for more efficiency within the healthcare system, not more tests for each patient. Below is a sampling of how we’re serving healthcare providers and their patients with more than laboratory results—with actionable, empowering knowledge.
Emilio
I chose BioReference because of my account executive. He is as dependable as he is professional. Since signing on as a client with BioReference, the company has proven to be a highly skilled laboratory where service is placed at the top. My expectations have been exceeded and I am extremely satisfied – best lab experience in 25 years.
Neal and Tina
We like that BioReference has a wide variety of testing. We also like the fast turn-around-time on results. Customer service team and our dedicated account executive are always helpful.
Tadeusz
BioReference is overall the best lab I have ever worked with. There is a short timeframe to get lab test results, and the reports are clear and easy to read – they are the best I’ve seen in my 30 years of experience. In particular, they deliver very fast and reliable urine drug screen results. It is very easy to communicate with lab technicians (client service) and we have a dedicated account executive.
Karen
Our office has been using BioReference for nine years. We like that the result turn-around-time is quick and reliable. The lab report format is easy and effective, and includes past lab results for comparison. Client service representatives at the lab are excellent at helping out whenever we have to fix an issue. We are also very fortunate to have a friendly and professional in-office phlebotomist from BioReference.ns (client service) and we have a dedicated account executive.
Jennifer
It starts with the management staff at the laboratory. They are friendly and provide a great service. If there are any issues, they are addressed immediately and the follow up is fabulous. As a corporation, we do order a lot of labs and it is great to have a provider that ensures that the follow-up is timely and accurate.
Jaroslaw
My experience with BioReference and specifically with the account executive for my office was and is to this day a professional pleasure – excellent communication, reliable service, quick results turn around (regular and stats). We will continue to utilize your service on behalf of all my patients.
