Customer Testimonials
At BioReference®, we work with healthcare providers to change the standard of patient care to be more convenient, affordable and personal, aiming for more efficiency within the healthcare system, not more tests for each patient. Below is a sampling of how we’re serving healthcare providers and their patients with more than laboratory results—with actionable, empowering knowledge.
Marie
I have used BioReference for many years in private offices, and here at the Tappan Zee Manor. I have never had any problems, and if any minor issues arise they are handled in a timely manner.
Alicia
We have been using BioReference for 3 years now and they continue to provide lab services in a timely manner that helps our facility in preventing re-hospitalizations. What is so unique about BioReference is our dedicated account executive. She exemplifies a true picture of a sales representative, and always goes above and beyond her duty. When we had a flu outbreak, she ensured timely results of labs, and as we tested every one of our residents, she personally delivered culturettes herself. Because of all her help, we were able to clear our facility right away.
Christopher
Circle of Life Family Medicine has chosen BioReference because our account executive is reliable and has great communication. There are very few mistakes – and if there are they are fixed promptly and efficiently. The range of testing the laboratory offers is great, and the reports are easy to read with highlighted abnormal and previous results.
Karen
Our office has been using BioReference for nine years. We like that the result turn-around-time is quick and reliable. The lab report format is easy and effective, and includes past lab results for comparison. Client service representatives at the lab are excellent at helping out whenever we have to fix an issue. We are also very fortunate to have a friendly and professional in-office phlebotomist from BioReference.ns (client service) and we have a dedicated account executive.
Jennifer
It starts with the management staff at the laboratory. They are friendly and provide a great service. If there are any issues, they are addressed immediately and the follow up is fabulous. As a corporation, we do order a lot of labs and it is great to have a provider that ensures that the follow-up is timely and accurate.
Liliana
I chose BioReference as my preferred lab partner due to my initial encounter with my account executive when I was looking for a lab that would meet the needs of the Spring Valley population. She has been an asset to the success of my practice, and is always ready to find a way to help me and my patients. I will never go to a different lab.
