Customer Testimonials

At BioReference®, we work with healthcare providers to change the standard of patient care to be more convenient, affordable and personal, aiming for more efficiency within the healthcare system, not more tests for each patient. Below is a sampling of how we’re serving healthcare providers and their patients with more than laboratory results—with actionable, empowering knowledge.

Geraldine

Our account executive is the most reliable, dependable, courteous, professional, efficient and most importantly competent individual I have ever worked with at a laboratory.

Geraldine Maraj-Subnarian, Administrator

Karen

Our office has been using BioReference for nine years. We like that the result turn-around-time is quick and reliable. The lab report format is easy and effective, and includes past lab results for comparison. Client service representatives at the lab are excellent at helping out whenever we have to fix an issue. We are also very fortunate to have a friendly and professional in-office phlebotomist from BioReference.ns (client service) and we have a dedicated account executive.

Karen Sun, MD
Alliance Medical Associates - Bridgewater, NJ

Liliana

I chose BioReference as my preferred lab partner due to my initial encounter with my account executive when I was looking for a lab that would meet the needs of the Spring Valley population. She has been an asset to the success of my practice, and is always ready to find a way to help me and my patients. I will never go to a different lab.

Liliana Lopez, DNP/FNP

Neal and Tina

We like that BioReference has a wide variety of testing. We also like the fast turn-around-time on results. Customer service team and our dedicated account executive are always helpful.

Neal Carl, MD and Tina Harding, Office Manager

Jennifer

It starts with the management staff at the laboratory. They are friendly and provide a great service. If there are any issues, they are addressed immediately and the follow up is fabulous. As a corporation, we do order a lot of labs and it is great to have a provider that ensures that the follow-up is timely and accurate.

Jennifer D Rini, RN
Opis Senior Services Group - Tampa, FL

Rakesh

The customer service I receive from BioReference through my dedicated account executive up to the corporate level is superior to any other lab that I have worked with in the past. I know everybody is willing to help when I have any questions.

Rakesh Malik, MD