Customer Testimonials
At BioReference®, we work with healthcare providers to change the standard of patient care to be more convenient, affordable and personal, aiming for more efficiency within the healthcare system, not more tests for each patient. Below is a sampling of how we’re serving healthcare providers and their patients with more than laboratory results—with actionable, empowering knowledge.
Neal and Tina
We like that BioReference has a wide variety of testing. We also like the fast turn-around-time on results. Customer service team and our dedicated account executive are always helpful.
Crystal and Jonathan
BioReference always puts patients first. The customer service team will call a patient personally and work with them. BioReference always takes care of all or our needs and make everything very efficient. They are our #1 lab.
Michelle
Ramapo Valley OBGYN is extremely pleased with using BioReference as our lab. My account executive is always available and extremely helpful. Ordering supplies is an easy task. Lab results are easy to read and come back promptly in a timely manner. I rarely see any errors and BioReference goes out of their way to please our patients. Our practice is comfortable using a lab that is up to date with Women’s Health testing and services.
Kenneth and Angelo
We choose BioReference because of our phenomenal account executive, as well as the prompt and courteous customer service center. We also like that the laboratory also offers a discount for uninsured patients.
Geraldine
Our account executive is the most reliable, dependable, courteous, professional, efficient and most importantly competent individual I have ever worked with at a laboratory.
Julia
BioReference is our trusted laboratory partner not only because of their ability to provide next-day results, but also because of the high level of customer service they provide. When we call the customer service team at the lab, we always get someone right away, and our dedicated account executive is a great problem solver and responds quickly to all of our questions.