Customer Testimonials

At BioReference®, we work with healthcare providers to change the standard of patient care to be more convenient, affordable and personal, aiming for more efficiency within the healthcare system, not more tests for each patient. Below is a sampling of how we’re serving healthcare providers and their patients with more than laboratory results—with actionable, empowering knowledge.

Alicia

We have been using BioReference for 3 years now and they continue to provide lab services in a timely manner that helps our facility in preventing re-hospitalizations. What is so unique about BioReference is our dedicated account executive. She exemplifies a true picture of a sales representative, and always goes above and beyond her duty. When we had a flu outbreak, she ensured timely results of labs, and as we tested every one of our residents, she personally delivered culturettes herself. Because of all her help, we were able to clear our facility right away.

Alicia Fereno, RN

Crystal and Jonathan

BioReference always puts patients first. The customer service team will call a patient personally and work with them. BioReference always takes care of all or our needs and make everything very efficient. They are our #1 lab.

Crystal Bond, Office Manager and Jonathan Yousef, MD

Julia

BioReference is our trusted laboratory partner not only because of their ability to provide next-day results, but also because of the high level of customer service they provide. When we call the customer service team at the lab, we always get someone right away, and our dedicated account executive is a great problem solver and responds quickly to all of our questions.

Julia Kaplun, MD

Liliana

I chose BioReference as my preferred lab partner due to my initial encounter with my account executive when I was looking for a lab that would meet the needs of the Spring Valley population. She has been an asset to the success of my practice, and is always ready to find a way to help me and my patients. I will never go to a different lab.

Liliana Lopez, DNP/FNP

Michaela

BioReference is a convenient and friendly lab, located close to our practice. Our account executive is professional easy to reach, and provides onsite counseling. Lab results are sent in a timely manner. We are very happy with the service we receive.

Michaela Mason, Office Manager

Samuel

I use BioReference because I like their reports. My account executive is very reliable when I call her – she is always available anytime, day or night.

Samuel Affus, Lab Technician
Methuselah Medical - New Rochelle, NY