Customer Testimonials

I have chosen BioReference as my trusted laboratory because they are prompt and reliable. My account executive has made the process easy, as she is always available when I am in need of her service.

We choose BioReference as our laboratory partner for many reasons, starting with our dedicated account executive, who is always very quick to respond. The wait time when calling customer service is always good, and they offer a very convenient option for patients who are self-paying.

Our account executive is the most reliable, dependable, courteous, professional, efficient and most importantly competent individual I have ever worked with at a laboratory.

BioReference is our trusted laboratory partner not only because of their ability to provide next-day results, but also because of the high level of customer service they provide. When we call the customer service team at the lab, we always get someone right away, and our dedicated account executive is a great problem solver and responds quickly to all of our questions.

I use BioReference because I like their reports. My account executive is very reliable when I call her – she is always available anytime, day or night.

It starts with the management staff at the laboratory. They are friendly and provide a great service. If there are any issues, they are addressed immediately and the follow up is fabulous. As a corporation, we do order a lot of labs and it is great to have a provider that ensures that the follow-up is timely and accurate.