Customer Testimonials
At BioReference®, we work with healthcare providers to change the standard of patient care to be more convenient, affordable and personal, aiming for more efficiency within the healthcare system, not more tests for each patient. Below is a sampling of how we’re serving healthcare providers and their patients with more than laboratory results—with actionable, empowering knowledge.
Jaroslaw
My experience with BioReference and specifically with the account executive for my office was and is to this day a professional pleasure – excellent communication, reliable service, quick results turn around (regular and stats). We will continue to utilize your service on behalf of all my patients.
Wesley
Our dedicated account executive and BioReference have been instrumental in providing the top quality care and services that our patients have some to expect. Our account executive in particular has been attentive and accommodating to all of our needs.
Tadeusz
BioReference is overall the best lab I have ever worked with. There is a short timeframe to get lab test results, and the reports are clear and easy to read – they are the best I’ve seen in my 30 years of experience. In particular, they deliver very fast and reliable urine drug screen results. It is very easy to communicate with lab technicians (client service) and we have a dedicated account executive.
Teri
I originally chose BioReference Lab because of our account executive. I knew that she would not represent a lab unless it provided the highest level of quality and service, and that she would provide exceptional customer service to our practice and patients. The lab reports come back quickly and in an easy-to-read format. Our Providers and patients appreciate the vast array of testing available from BioReference. We rarely experience any billing problems but when we do, our account executive quickly resolves the problem, which keeps our patients happy. We have used all of the other larger labs in our area and none of them came even close to the quality of service provided by BioReference. I can’t think of even one negative thing to say about this lab! Exceptional in every way!
Mohammed
We choose BioReference as our laboratory partner for many reasons, starting with our dedicated account executive, who is always very quick to respond. The wait time when calling customer service is always good, and they offer a very convenient option for patients who are self-paying.
Emilio
I chose BioReference because of my account executive. He is as dependable as he is professional. Since signing on as a client with BioReference, the company has proven to be a highly skilled laboratory where service is placed at the top. My expectations have been exceeded and I am extremely satisfied – best lab experience in 25 years.
