Customer Testimonials
At BioReference®, we work with healthcare providers to change the standard of patient care to be more convenient, affordable and personal, aiming for more efficiency within the healthcare system, not more tests for each patient. Below is a sampling of how we’re serving healthcare providers and their patients with more than laboratory results—with actionable, empowering knowledge.
Vishal
BioReference provides excellent customer service, quick turnaround times, and great patient satisfaction. All of my patients have come back happy with the quality of service they receive at BioReference.
Karen
Our office has been using BioReference for nine years. We like that the result turn-around-time is quick and reliable. The lab report format is easy and effective, and includes past lab results for comparison. Client service representatives at the lab are excellent at helping out whenever we have to fix an issue. We are also very fortunate to have a friendly and professional in-office phlebotomist from BioReference.ns (client service) and we have a dedicated account executive.
Neal and Tina
We like that BioReference has a wide variety of testing. We also like the fast turn-around-time on results. Customer service team and our dedicated account executive are always helpful.
Rajveer
Our sales account executive is one on the main reasons we chose BioReference as our laboratory partner. She is always here for us and is knowledgeable in the field. BioReference as a lab is great, and we receive results in a quick and timely manner.
Jaroslaw
My experience with BioReference and specifically with the account executive for my office was and is to this day a professional pleasure – excellent communication, reliable service, quick results turn around (regular and stats). We will continue to utilize your service on behalf of all my patients.
Rakesh
The customer service I receive from BioReference through my dedicated account executive up to the corporate level is superior to any other lab that I have worked with in the past. I know everybody is willing to help when I have any questions.
