Customer Testimonials
At BioReference®, we work with healthcare providers to change the standard of patient care to be more convenient, affordable and personal, aiming for more efficiency within the healthcare system, not more tests for each patient. Below is a sampling of how we’re serving healthcare providers and their patients with more than laboratory results—with actionable, empowering knowledge.
Mohammed
We choose BioReference as our laboratory partner for many reasons, starting with our dedicated account executive, who is always very quick to respond. The wait time when calling customer service is always good, and they offer a very convenient option for patients who are self-paying.
Amanda
I have chosen BioReference as my trusted laboratory because they are prompt and reliable. My account executive has made the process easy, as she is always available when I am in need of her service.
Karen
Our office has been using BioReference for nine years. We like that the result turn-around-time is quick and reliable. The lab report format is easy and effective, and includes past lab results for comparison. Client service representatives at the lab are excellent at helping out whenever we have to fix an issue. We are also very fortunate to have a friendly and professional in-office phlebotomist from BioReference.ns (client service) and we have a dedicated account executive.
Wesley
Our dedicated account executive and BioReference have been instrumental in providing the top quality care and services that our patients have some to expect. Our account executive in particular has been attentive and accommodating to all of our needs.
Elias
We have been using BioReference for about a year. We like that we can get a majority of our labs back within 24-hours, as well as reports highlight abnormal results. Our local account executive is always available for any questions that we may have, and you can’t beat their self-pay price for patients.
Alicia
We have been using BioReference for 3 years now and they continue to provide lab services in a timely manner that helps our facility in preventing re-hospitalizations. What is so unique about BioReference is our dedicated account executive. She exemplifies a true picture of a sales representative, and always goes above and beyond her duty. When we had a flu outbreak, she ensured timely results of labs, and as we tested every one of our residents, she personally delivered culturettes herself. Because of all her help, we were able to clear our facility right away.
