Customer Testimonials

At BioReference®, we work with healthcare providers to change the standard of patient care to be more convenient, affordable and personal, aiming for more efficiency within the healthcare system, not more tests for each patient. Below is a sampling of how we’re serving healthcare providers and their patients with more than laboratory results—with actionable, empowering knowledge.

Julia

BioReference is our trusted laboratory partner not only because of their ability to provide next-day results, but also because of the high level of customer service they provide. When we call the customer service team at the lab, we always get someone right away, and our dedicated account executive is a great problem solver and responds quickly to all of our questions.

Julia Kaplun, MD

Jennifer

It starts with the management staff at the laboratory. They are friendly and provide a great service. If there are any issues, they are addressed immediately and the follow up is fabulous. As a corporation, we do order a lot of labs and it is great to have a provider that ensures that the follow-up is timely and accurate.

Jennifer D Rini, RN
Opis Senior Services Group - Tampa, FL

Tadeusz

BioReference is overall the best lab I have ever worked with. There is a short timeframe to get lab test results, and the reports are clear and easy to read – they are the best I’ve seen in my 30 years of experience. In particular, they deliver very fast and reliable urine drug screen results. It is very easy to communicate with lab technicians (client service) and we have a dedicated account executive.

Tadeusz J Majchrzak, MD, PhD

Maryann

Of all the local labs, we find BioReference to be the most convenient and dependable, seven days a week.

Maryann Benigo, DO

Marie

I have used BioReference for many years in private offices, and here at the Tappan Zee Manor. I have never had any problems, and if any minor issues arise they are handled in a timely manner.

Marie Munoz, Nurse Director

Vishal

BioReference provides excellent customer service, quick turnaround times, and great patient satisfaction. All of my patients have come back happy with the quality of service they receive at BioReference.

Vishal C Patel, MD